Our most important asset and strength is our employees.  Building a culture and environment based on employee appreciation, recognition and engagement is crucial to our success in providing excellent patient experience.

Santa Clara Valley Medical Center and Clinics, O’Connor Hospital and St. Louis Regional Hospital encourages and recognizes outstanding and significant performance and contribution that are aligned with our goals, values, and vision.  


An employee may receive a CICARE Star Card or Customer Relations Awards or can also be recognized as CICARE Employee of the Month by demonstrating the specific criteria for the award. Relying upon the information you provide; the Customer Relations Department will determine the appropriate category for each nomination. Please be as descriptive as possible and provide specific examples of how the nominee went above and beyond in your nomination.

This nomination can be dropped off at any unit front desk, Hospital Administration, or can be mailed into the Customer Relations/Patient Experience Office.  We have also provided another option below, where you can electronically submit your nomination or recognition of any employee.  Recognizing excellence is important to our organization. Nominations assist us in recognizing our very deserving and excellent Staff.

Click here to Submit Online Form

Click here to Download Compliment Form​​