Frequently Asked Questions

    MedAssist staff will review your complete application and assign a grant value based on three (3) factors.

    • Total Annual Household Gross Income (Percent of Federal Poverty Level (FPL))
    • ­Estimate total household out-of-pocket healthcare expenses from the previous calendar year
    • Medication Category (Diabetes Medication, Asthma Inhaler, Epinephrine Auto-injector)

    Yes, please see details by visiting the “Appeals” page on the left sidebar.

    Yes, you will need to create a new account to submit an application for MedAssist through the online portal. All you need is a valid email address to create your account.

    You may continue to receive benefit from the MedAssist program while you meet the eligibility criteria and funding is available. 

    Yes, health insurance is not a program eligibility requirement.

    After your application is approved, you will be given instruction on how to provide the banking information.

    • Insulin glulisine (Apidra®)
    • Insulin aspart (Novolog®)
    • Insulin lispro (Humalog®)
    • Regular insulin (Novolin R, Humulin R)
    • NPH insulin (Novolin N, Humulin N)
    • Insulin detemir (Levemir®)
    • Insulin glargine U-100 (Lantus®, Basaglar®)
    • Insulin glargine U-300 (Toujeo®)
    • Insulin degludec U-100/U-200 (Tresiba®)
    • Humalog® mix 75/25
    • Humalog® mix 50/50
    • Novolog® mix 70/30
    • Metformin (Glucophage)
    • Glimepiride(Amaryl)
    • Glipizide (Glucotrol)
    • Glyburide (Diabeta)
    • Pioglitazone (Actos)
    • Linagliptin (Trajenta)
    • Sitagliptin (Januvia)
    • Dapagliflozin (Farxiga)
    • Empagliflozin (Jardiance)
    • Dulaglutide (Trulicity)
    • Semaglutide (Ozempic, Rybelsus)
    • Liraglutide (Victoza)

    Asthma inhalers include but are not limited to the following list:

    • Albuterol (ProAir®, Ventolin®)
    • Levalbuterol (Xopenex®)
    • Fluticasone (Flovent®)
    • Budesonide (Pulmicort®)
    • Mometasone (Asmanex®)
    • Beclomethasone (QVAR®)
    • Fluticasone and salmeterol (Advair Diskus®)
    • Budesonide and formoterol (Symbicort®)
    • Mometasone and formoterol (Dulera®)
    • Fluticasone and vilanterol (Breo Ellipta®)
    • Salmeterol (Serevent Diskus®)
    • EpiPen® and EpiPen Jr®
    • SYMJEPI® pre-filled epinephrine syringe
    • Generic epinephrine auto-injector

    No, your rank of the waitlist is determined by the date and time your application was complete. Applications are approved from the waitlist on a first-come-first-served basis as funding becomes available.

    Yes. All information you provide is held in the strictest confidence. Only authorized employees and official representatives of a program or agency providing services have access to your information. Federal confidentiality rules apply to your application and documents.

    If your information has changed – you will need to contact the MedAssist Team. You must notify us if any of the following information has changed:

    Information changed