CONTACT US
MAKE AN APPOINTMENT
Valley Connection is the appointment line for Santa Clara Valley Medical Center’s primary care clinics. You can call Valley Connection at 1 (888) 334-1000 and hear options in English, Spanish, Vietnamese, and a number of other languages.
HOURS
Monday-Friday
7:00am - 7:00pm
Saturday, Sunday
8:00am-4:30pm
Closed
Thanksgiving, day after Thanksgiving, Christmas and New Year's Day
When you call Valley Connection, it works best if you have your Medical Record Number with you.
You can call Valley Connection to:
- Make an appointment with a SCVMC primary care physician (PCP)
- Get a Medical Record Number
- Locate services
If you do not have a primary care physician, please contact your health plan to find our how to select your PCP.
When you call Valley Connection, it works best if you have your Medical Record Number with you.
You can call Valley Connection to:
- Make an appointment with a SCVMC primary care physician (PCP)
- Get a Medical Record Number
- Locate services
If you do not have a primary care physician, please contact your health plan to find our how to select your PCP.
IF YOU HAVE
A Primary Care Provider with Santa Clara Valley Medical Center use Valley Connection to make or cancel an appointment.
- Call Valley Connection at 1 (888) 334-1000
- Select your preferred language
- Press 1 and enter your Medical Record Number
- Enter your birth date using this format: MM/DD/YYYY
1. APPOINTMENT
1) If you’re sick today and would like to schedule an appointment
2) To make a non-urgent, routine, or follow-up appointment with your primary care doctor
3) Well Child
4) For an appointment with an Obstetrician or a Gynecologist
5) For an appointment with a Valley Medical Center specialist
6) For a dental appointment
7) If you are calling to cancel or reschedule an appointment
8) If you are interested in getting a flu shop
9) To speak with a clerk
*. To return to the main menu
2. PHARMACY
3. DENTAL (FOR AN APPOINTMENT, PLEASE CALL (408) 808-6102.)
4. BEHAVIORAL HEALTH
5. VALLEY HEALTH CENTERS LOCATIONS AND HOURS
6. MYHEALTH ONLINE
7. SPECIALTY
8. MEDICAL ADVICE
9. SOMETHING ELSE
1) If you would like to leave a message for your doctor
2) If you are calling for the results of a lab test you had done at Valley Medical Center or one of the clinics
3) If you’re calling to request a Valley Medical Center patient ID card
4) For My Health Online
5) If you would like information about Valley Health Centers locations and hours
*. To return to the main menu, say main menu or press the star key.
0) Or, to speak with a clerk, say clerk or press 0.
IF YOU DO NOT HAVE
A Primary Care Provider with Santa Clara Valley Medical Center but have been seen at one of our clinics or do not have a health plan, you can use Valley Connection to make an appointment and get other information.
- Call Valley Connection at 1 (888) 334-1000
- Select your preferred language
- Press 9 and listen to the options
To see more about our services and locations, go to Find a Health Center.
To learn more about our physicians, go to Find a Provider .