VOLUNTEER SERVICES

Volunteers Jumping

Volunteer Services

NO SUMMER ONLY VOLUNTEERING

Thank you for your interest.

We are only accepting volunteers from 7am -5pm, Monday thru sunday.

We will take applications using the following link:   APPLY HERE

View the VOLUNTEER PROCESSING STEPS for all programs.

Click here to download a SCVMC Volunteer Reference Form

References can be sent to [email protected]

The following is a list of questions commonly asked by individuals seeking the opportunity to help us serve the patients and families at SCVMC. 


Frequently Asked Questions:

A. What are the basic qualifications to apply for the Volunteer Services Program at Santa Clara Valley Medical Center?

  • Must be at least 15 years old.
  • Must be willing to work at least one 4-hour shift each week. Volunteer hours are available Monday-Friday from 7 AM to 5 PM.
  • Must be available to volunteer for at least 100 hours and six consecutive months. (We are unable to accommodate volunteers who are only available during a school break or cannot commit to at least six consecutive months of service.)
  • Must be available Monday – Sunday from 8 AM to 1 PM or 1 PM to 5PM, for one, 4 hour shift every week
  • First 100 hours will be spent under supervision of Volunteer Services staff for training and familiarity with our hospital, policies, and procedures.
  • Must demonstrate a positive, helpful, and compassionate demeanor and possess a genuine desire to serve others.
  • Must be able to communicate effectively with patients, families, visitors, and staff with diverse backgrounds.
  • Proficiency in spoken English. Applicants who are bilingual are strongly encouraged to join our team.
  • Must be fully vaccinated and be able to provide proof of vaccination status prior to volunteering on campus.
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B. What types of volunteer opportunities are available at SCVMC?

  • SCVMC is proud to offer a wide variety of opportunities to its dedicated team of volunteers. 
  • During the first 100 hours, SCVMC volunteers will have the opportunity to serve at our Information Desks, Hospital Gift Shop, or our Volunteer Services Office. 
  • Upon completion of the initial 100-hour commitment, volunteers are placed in an area of interest and need.
    • Shadowing Opportunities (must meet program criteria)

C. How do I apply to become a member of the Volunteer Services Program at SCVMC?

1. Complete and submit the Application Form and Volunteer Reference Form

Click here to download a SCVMC Volunteer Reference Form

2. Submit completed forms to:

Email: [email protected]
or
Mail/In-Person/Drop off:
Santa Clara Valley Medical Center
751 S. Bascom Ave., San Jose, CA 95128
Main Hospital Lobby, Information Desk
Attn: Christina Egan, Volunteer Services

    goupr of volunteers working at information desk


    D. What happens after I submit my completed application forms to SCVMC?

    1. All information submitted on the applications is carefully screened and reviewed by the Volunteer Services Program team.
    2. Qualified applicants are contacted and interviewed by phone.

    E. What are my next steps, if selected to become a member of the Volunteer Services Program at SCVMC?

    • Orientation online (2 hours via zoom)
    • Health Clearance
    • Get a background check
    • Watch an Infection Control video
    • In person training

    F. What happens during the mandatory orientation session?

    Volunteers attend a two-hour session during which they learn about:

    • The important role and responsibilities of volunteers at SCVMC.
    • Scheduling and other key communications protocols.
    • SCVMC's mandatory requirements, processes, and policies.

    G. How do I prepare for the Health Clearance Screening?

    1. Complete and submit the SCVMC Online Health Surveys.
    2. Make an appointment for this screening at SCVMC Employee Health.
    3. Upload or bring vaccination records and Tuberculosis test (TB test)

    • Please remember to bring the following required information and documents to your scheduled appointment:
      • Completed Health Form Clearance (explained during orientation)
      • Up-to-date record of immunizations. (You may want to contact your primary care provider for a copy of this information or bring a "yellow card" that lists your immunization history. This would be a record of all immunizations and the date they were administered.)

    Please note: Volunteers at SCVMC are required to have an annual TB screening. If you have received a TB screening skin test or “PPD” test in the past 3 months, please bring documentation that includes: the date the test was performed, the date it was read, and the interpretation as determined by a licensed health care provider. A QuantiFERON blood test taken in the past 3 months will also be accepted. If you have not received a PPD or QuantiFERON blood test in the past 3 months, SCVMC will do this for you as long as you are 18 years old or older.

    Please note: All SCVMC volunteers are required to receive an annual flu shot. Please bring documentation of this flu shot, including the date and location it was given. This information may be documented in your immunization record.

    H. What happens after I complete my Health Clearance Screening?
    Once the Volunteer Services Program has been notified that the applicant has successfully passed the Health Clearance Screening by Employee Health, they will contact applicant with next steps.

    I. What do I need for the Background Check?

    You will need to respond to an e-mail sent by TruView to initiate the background check. The Volunteer services will set the applicant up to receive the e-mail when the applicant lets the office know they are ready. The e-mail expires after 3 days so the applicant will need to respond to the TruView e-mail immediately.

    J. What do I need to prepare for my first volunteer shift?

    1. Applicants who have successfully submitted all required application documentation and passed the Health Screening Clearance and the Background Check will meet with a member of the Volunteer Services Program team to discuss their interests, skills, availability, and the current needs of the Volunteer Services Program. Based on this discussion, the “new volunteer” will be offered initial placement.
    2. Prior to placement, “new volunteers” will take a photo for their Volunteer Badge according to the instructions sent in the “Scheduled Badge & Placement Interview” email.

    K. Why do I need to have a recent PPD test and flu shot to become a volunteer at SCVMC?
    At SCVMC, patient health and safety are our TOP priority. These screenings ensure that our patients, families, staff, and visitors are protected from exposure to these common community illnesses during their hospital stay.

    L. I am interested in volunteering to support the Spiritual Care program at SCVMC. How do I apply?
    Please complete the Spiritual Care Application and submit it to:  

    Email: vmcvolunteer@hhs. sccgov.org
    or
    Mail/In-Person/Drop off:
    Santa Clara Valley Medical Center
    751 S. Bascom Ave., San Jose, CA 95128
    Main Hospital Lobby, Information Desk
    Attn: Spiritual Care Services


    Volunteers smiling at gift shop

    Thank you for your interest in volunteering at Santa Clara Valley Medical Center. Our Volunteers Make a Difference!​​​ ​​​​​