OUTPATIENT PHARMACY

Patient Complaints & Concerns

If you have questions are concerns regarding your rights, please contact:

Santa Clara Valley Medical Center

751 South Bascom Ave.
408-885-4826
800-351-1818
[email protected]

THE JOINT COMMISSION gives patients, their families, and caregivers an opportunity to share concerns regarding safety and quality of care. If you feel that a concern has not been adequately responded to by Santa Clara Valley Medical Center, contacting The Joint Commission via an online form, e-mail, fax, and mail is an option. See contact details below:

Online: jointcommission.org/report_a_complaint.aspx​
E-mail: [email protected]
Fax: 630-792-5636
Mail: Office of Quality and Patient Safety

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181​

California Department of Public Health

1625 North Market Blvd Suite N219
Sacramento, CA 95834
916-558-1784

California Board of Pharmacy

P.O. Box 997377, MS0500
Sacramento, CA 95899
916-574-7900

Medicare

1-800-MEDICARE (633-4227)